Our Commitment to a Thriving Community
Discover the core principles that guide every interaction on Local Roots, ensuring trust, respect, and authenticity in our vibrant marketplace.
Foster Trust with Clear Community Guidelines
Our guidelines set the foundation for respectful, honest, and lawful interactions between community members and local businesses.
Honesty and Transparency
Members must provide accurate information and keep inventory current to build trust across the Local Roots marketplace.
Respectful Communication
Engage courteously with others, valuing diverse perspectives and resolving conflicts constructively to maintain a welcoming environment.
Legal Compliance
All users must abide by applicable laws and refrain from activities that could harm the community or violate platform rules.
Community Guidelines
Welcome to Local Roots
Local Roots exists to connect communities with local producers, makers, growers, and small businesses. Our goal is to create a trusted marketplace where people can buy, sell, and connect locally.
By using Local Roots, you agree to follow these community guidelines.
Be Honest
Represent your products accurately.
- Use truthful descriptions.
- Use current photos whenever possible.
- Clearly communicate product availability.
- Do not make false or misleading claims.
Trust is the foundation of a successful local marketplace.
Be Respectful
Treat buyers, sellers, and community members with respect.
We do not tolerate:
- Harassment
- Discrimination
- Threats
- Hate speech
- Abusive behaviour
Keep Inventory Current
Only list products that are available for sale.
If an item becomes unavailable:
- Update the listing
- Mark it as unavailable
- Communicate with buyers promptly
Communicate Clearly
Respond to messages and orders in a timely manner.
Provide clear information regarding:
- Pickup locations
- Pickup times
- Product availability
- Order status
Follow Applicable Laws
Sellers are responsible for ensuring that products comply with all applicable laws and regulations.
This includes:
- Food safety requirements
- Labelling requirements
- Business licensing requirements
- Agricultural regulations
- Consumer protection laws
Prohibited Products
The following may not be listed on Local Roots:
- Illegal products
- Stolen goods
- Counterfeit items
- Weapons
- Controlled substances
- Hazardous materials
- Any product prohibited by applicable law
Local Roots reserves the right to remove prohibited listings at any time.
Respect Privacy
Do not share personal information about other users without permission.
Use contact information only for marketplace-related communication.
Safe Pickups
Meet in safe, mutually agreed-upon locations.
Buyers and sellers are responsible for their own pickup arrangements.
Local Roots encourages clear communication and reasonable precautions when meeting in person.
Help Build a Strong Local Community
Local Roots was created to strengthen local economies, support food security, and help communities thrive.
We encourage all users to:
- Support local businesses
- Be fair and respectful
- Share honest feedback
- Contribute positively to the community
Enforcement
Local Roots may remove listings, suspend accounts, or terminate access to the platform for users who violate these guidelines.
Questions or concerns can be directed to:
Buy Local. By Locals.
Join Local Roots: Connect with Your Community Now
Discover how Local Roots fosters honest connections with local producers and small businesses. Join us to support your community and enjoy fresh, trustworthy products. Sign up today to start your local journey.